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Disability Benchmarks


Benchmarks and trends from the Disability Employment Tracker, NOD’s confidential, annual survey measuring companies’ disability and veterans’ inclusion policies and practices.

Download the 2019 Tracker Infographic


The Disability Employment Tracker™ examines five essential inclusion areas, to discover how businesses are progressing in their disability inclusion journey. Where is your company?

Graphic showing 5 inclusion areas: Climate & Culture; Talent Sourcing; People Practices; Workplace & Technology; Strategy & Metrics. Maturity Curve showing stages: 1. Exploration; 2. Compliance; 3. Competence; 4. Competitive Advantage.



The most important disability inclusion driver is getting and keeping talent.

Average percentage of employees identifying as having a disability: 4.09%; Companies that have reached the Dept. of Labor target of 7% disability representation: 13

Many use a variety of channels to source talent with disabilities. Here are the most popular:Graph showing percentage of companies using sourcing specific channels, and of those, whether any hired talent with disabilities through them. Community Partners: 76% used, 56% hired; Disability Job Board: 75% used, 38% hired; Colleges + Universities: 54% used, 32% hired; Existing Channels: 54% used, 34% hired.


Most companies have a plan for improving disability inclusion practices, but fewer have conducted an assessment of current efforts. Understanding your starting point will ensure the most effective future plan.

Graph showing percentage of that: Have done an assessment, 79%; Have a plan, 88%

Broader Adoption of Disability Inclusion Best Practices

Disability employee/business resource groups make gains:Graph showing percentage of companies with disability ERGs, also: Use ERGs to address client needs 70 in 2020, 63 in 2019. Disability ERGs w/ annual budget, 57 in 2020, 77% used, 48% hired; Colleges + Universities: 54% used, 57% hired; Existing Channels: 47% used, 68% hired.

Availability of accessible materials is growing steadily:

nboarding materials are .available in accessible formats: 2020, 67; 2019, 60; 2018, 57.


Disability lags behind veterans’ and broad diversity practices:Graph showing percentage of companies using Employee Resource Groups: Diversity, 95%; Disability, 80%; Veterans, 85%. Graph showing percentage of companies that have senior leaders who publicly support: Diversity, 95%; Disability, 80%; Veterans, 85%.

Companies are slower to adopt these leading practices (< 50%):X Vendors are required to provide materials in accessible formats; Accommodations: Centralized budget, Requests resolved in under 2 weeks; Mentoring program for employees with disabilities; Mandatory manager disability inclusion training; Implementation and adherence into disability and diversity inclusion policies is taken into account in evaluating mangers/supervisors’ performance.


Veteran inclusion practices are trending high, but target employment outcomes remain low.24$ Report veterans’ workforce representation of 6% or more (Dept. of Labor VEVRAA benchmark 5.67%), 88%; Have a plan to improve veterans’ inclusion practices, 88%; Annually assess veterans' outreach and recruitment efforts, 79%.

Haven’t used the Tracker Yet? Need an Expert Assessment?

Start the Tracker today and receive a free benchmarking Scorecard.Get a customized assessment, with expert recommendations and a roadmap to advance, with the Disability Inclusion Accelerator.

View the 2019 Tracker results | View the 2018 Tracker Results | View the 2017 Tracker results.

The Disability Employment Tracker™ was developed in partnership with The National Business and Disability Council at The Viscardi Center.