Savvy Companies Have Discovered an Often Overlooked Talent Pool—and Are Reaping the Benefits

When Comcast NBC-Universal moved into its new building, Comcast Center, in 2007, the structure met the legal requirements for being accessible to disabled persons. But the company wanted a thumbs-up from Fred Maahs, senior director of community investment at Comcast, who is a paraplegic and a wheelchair user.

“Folks from administration and facilities asked me to do a walk-through,” Maahs says. “So we went from the first floor to the 61st floor, going through each area. I was really impressed with how much care and attention had been given to making sure that anybody with any kind of disability would be accommodated and feel welcome.”

Signed into law 25 years ago, the Americans with Disabilities Act (ADA)—modeled after the Civil Rights Act of 1964—prohibits discrimination against people with disabilities. Any private employer with at least 15 employees must abide by the ADA. But companies like Comcast NBCUniversal are pushing their efforts higher, to create not only a workplace but also an internal culture that truly levels the playing field for disabled workers, so they can focus on their talents and contributions.

In today’s tight labor market, the race for talent is on. Meanwhile, one in five Americans has a disability—some visible, some not—representing a significant talent pool. That pool will only grow as many baby boomers age into disability, and military veterans continue returning from active duty in Afghanistan and Iraq.

“For us, it’s a business case, because this is a vastly underutilized part of the labor market,” says Brian Ronningen, director of diversity inclusion at 3M. “We need engineers and chemists—people who are really smart and have advanced degrees. So this is an opportunity to link up with people with disabilities who are searching for jobs.”

“The unemployment rate for individuals with disabilities is more than double that of people who are not disabled, and we feel this is an untapped resource for 3M to pursue as we look to hire the best and the brightest from around the world,” adds Marlene McGrath, senior vice president of human resources. “The inclusive culture of 3M provides a great place for all employees to reach their full potential.”

Organizations that are welcoming disabled workers are certainly seeing the benefits. “Companies have found that people with disabilities have positive attributes that might not immediately come to mind,” says Carol Glazer, president of the National Organization on Disability. “It takes problem-solving skills, resilience, and sheer tenacity to navigate a world that isn’t necessarily built for you. If you’re navigating the streets of New York City with a wheelchair, you have to develop a lot of work-arounds. And employers are recognizing that the qualities that make good workers are not always physical strength or even cognitive capabilities, but problem-solving abilities.”

The experience and insights that employees with disabilities share also help companies better connect with a consumer base that has considerable purchasing power. “About 20 percent of the population has some sort of disability, and if you layer onto that folks who are directly impacted— caregivers, family members, friends— suddenly you’re at 50 percent of the population,” says Maahs. “We want to make sure that we’re providing our products and services to all people, and that we have a true representation of a cross-ability population.”

Tom Wlodkowski, vice president of accessibility at Comcast NBCUniversal, who is blind, leads the product team that worked on the company’s “talking guide,” which reads aloud channel names, show titles, and DVR commands for visually impaired television users. The company’s Abilities Network has conducted focus groups on offerings such as Xfinity Home, a home security an automation product. And employees with disabilities have influenced the company’s theme parks, like Universal Orlando Resort, where all attractions are wheelchair accessible, braille menus are available, and hotel rooms have roll-in showers.

Part of creating an inclusive environment is educating coworkers and leaders about people with disabilities. “We put together a panel a couple of years ago that had a blind individual, a woman with cerebral palsy, a bipolar individual, and others,” says Maria Arias, vice president of diversity & inclusion at Comcast. “These were champions from different organizations, and the message was loud and clear that whether you have an intellectual, mental, or physical disability, you can be productive.”

Attracting Top Talent

Experts say that companies hoping to bring more diversity into their workforce shouldn’t rely on the same old recruitment methods—and that certainly applies for disabled talent. “We had Harris Interactive do an employer poll in 2010, and the two most common means of hiring new employees were word of mouth and referral from current employees,” Glazer says. “Use those two methods of recruiting, and you’re guaranteed to have a workforce—generation after generation—that looks, acts, and talks the same.”

So companies like 3M are going where job candidates with disabilities might congregate. “We have a lot of campus relationships currently, but we’re seeking out additional relationships with schools that might have a larger segment of students with disabilities, or a program geared to people with disabilities,” Ronningen says.

He says it’s also important to break down any barriers of entry during the interview process. “We had a great a candidate who was working on a PhD in a specialized science,” says Ronningen. “So we lined up a couple of interpreters. And because an interpreter working in an interview that’s around an advanced science takes a little time, instead of a 30-minute interview, maybe it’s a 45-minute interview. That up-front prep and help made the day go smoothly.”

When hiring a person with a disability, it’s important to know what kind of accommodations he or she might need, if any. “I just needed some adjustments to my office, by moving a desk and some shelving,” says Maahs. “Someone with a vision impairment may need a screen reader. Someone who’s hard of hearing or deaf may need an amplification device to understand somebody on the phone a little better.”

Myths and Misperceptions

One of the greatest barriers that people with disabilities face in the job market is overcoming myths. Some organizations, for example, worry that accommodating disabled workers is prohibitively expensive, but that’s not the case. “We know that 75 percent of all accommodations cost less than $500,” Glazer says. Some cost nothing at all.

Another belief is that hiring people with disabilities will affect workers’ compensation rates. But those rates are based on a company’s workplace hazards and accident experience, not on whether workers have disabilities.

Meanwhile, some worry that workers with disabilities have higher absentee rates. “Statistically, people with a disability have a lower absentee rate than employees without a disability,” Maahs says. “They are also statistically more likely to stay with one company longer than other folks.”

Despite their generally solid work ethic, disabled workers don’t always feel supported at work. An employee survey conducted by Sirota Consulting showed wide gaps in engagement levels between people with and without disabilities on various measures, like skill-building opportunities and satisfaction with physical work conditions.

“A gap that’s 5 percent or larger is a call to action for business, and these engagement-level gaps were all in the double digits,” Glazer says. “So it’s clear that companies have a ways to go before people with disabilities feel like they can stand up and be counted.”

Smart Strategies

Glazer says that having a chief diversity officer who is explicitly charged with disability—and who has the ear of the CEO—is vital. “I was appointed to this position so that 3M can bring more attention to inclusion for people with disabilities,” says Ronningen, who has a disability. “I will have easy access to the CEO, and the board of directors is also interested in what we’re doing for people with Best Practices disabilities. We also have a disability awareness network that has an active membership that can bring issues or requests to light, and then I can bring that to the right executive group or part of 3M.”

Comcast NBCUniversal is educating its ranks, at every level, not only about people with disabilities but also about nuances within different cultures. “People of color over-index on disabilities, but there are cultures where the family takes care of that individual, as opposed to seeking out assistance,” Arias explains. “We do a lot of education so our recruiting managers and our business people are aware of the challenges.”

Just five years ago, few companies— even those with good diversity policies—included disability as a diversity segment, but that’s changing. Now forward-thinking organizations are eagerly recruiting people with disabilities and ensuring that, once they’re brought in, they can succeed. But as Arias points out, “For this to really be successful, awareness and inclusion have to occur day to day, one on one, all across the company.”

“Here we are, 25 years past the Americans with Disabilities Act, so lots of physical barriers have been removed,” Maahs says. “But myths still linger, so the biggest barrier that people with disabilities are faced with now are attitudinal barriers. Once we get past those barriers, we’ll win the day.”


Reprinted from Diversity Woman Magazine, Fall 2015.

National Organization on Disability Welcomes Dr. Ronald L. Copeland to Board of Directors

Chief Diversity and Inclusion Officer for Kaiser Permanente joins distinguished board

NEW YORK (November 4, 2015)– The National Organization on Disability today announced that Dr. Ronald L. Copeland has been elected to its Board of Directors. The unanimous vote came at NOD’s Board of Directors meeting. Dr. Copeland is Senior VP, National Diversity and Inclusion Strategy and Policy & Chief Diversity and Inclusion Officer at Kaiser Permanente, one of America’s leading health care providers.

“Dr. Copeland has devoted his professional life to creating a more equitable and just society, using research and data that are so critical to addressing inequities, whether in health care or in the workforce,” said NOD Chairman, Gov. Tom Ridge. “Like NOD, Dr. Copeland believes that a nation that treats all its citizens, regardless of their circumstance, with care and compassion, is not only more just, but stronger and more prosperous. NOD is delighted to welcome Dr. Copeland to our Board.”

Dr. Copeland has led Kaiser Permanente’s efforts to use electronic health records to improve the quality of care for patients from traditionally underserved groups. He is a member of Kaiser Permanente’s Executive Diversity and Inclusion Council, a group composed of the chairman/CEO and other C-level leaders who oversee executive accountability for embedding the diversity and inclusion strategy throughout the organization. Additionally, he is chair of the Kaiser Permanente National Diversity and Inclusion Council, which develops and implements the diversity and inclusion strategy and policy recommendations.

He previously served as President and Executive Medical Director of the Ohio Permanente Medical Group, which he joined in 1988 after completing a six-year tour in the United States Air Force Medical Corps. Copeland is a board-certified general surgeon and a fellow of the American College of Surgeons.

“I am honored to be elected to the board of directors of the National Organization on Disability,” Dr. Copeland said. “The work of the NOD is very much aligned with Kaiser Permanente’s efforts to improve the lives of our members, patients, and the communities we serve. I look forward to this important partnership and collaboration.”

Starbucks Largest Roasting Plant Offers Job Training for People With Disabilities

From the Starbucks Newsroom

When Carol Glazer visited Starbucks headquarters in Seattle last fall to meet graduates from a unique training program at the company’s roasting plant in Carson City, Nevada, she wasn’t surprised to see pride in the faces of those who’d completed the course. What caught her off guard was the gratification she saw in the faces of everyone who encountered the grads.

Glazer, President of the National Organization on Disability since 2008, has been pushing for allies in its efforts to address a severe shortage of work opportunities for people with disabilities. In Starbucks, she believes she’s found a company that appreciates the payoff that comes with employing workers with disabilities.

“Starbucks is the beacon for others in corporate America,” she said. “There are a few companies that are pioneers in this field and Starbucks is one of them. Companies are beginning to understand that all the problem-solving skills and tenacity and persistence it takes to navigate a world that wasn’t built for you are terrific assets.”

York’s First Graduating Class

Glazer will be among those honoring graduates of the Starbucks Inclusion Academy today in York, Pennsylvania, at a ceremony commemorating the roasting plant and distribution center’s 20th anniversary. There, alongside Starbucks leaders and local, state and national dignitaries, she’ll meet the first four graduates from York’s academy. They join 21 others who’ve completed the program, including a dozen who work full-time at the Starbucks facility in Carson City.

Eric Brooks, who’s been receiving disability payments since January 2009 due to an injury and heart condition, was alerted to the opportunity by the Pennsylvania Office of Vocational Rehabilitation, which partnered with Starbucks, the National Organization on Disability and the Crispus Attucks Association of York to develop the six-week program. Though he’d just received a job offer elsewhere, Brooks consulted with family and friends and decided to pursue what he saw as a more promising path.

“The Inclusion Academy sounded like a real chance,” said the 38-year-old York resident. “Even though it wasn’t necessarily a permanent position, I decided to go with the Inclusion Academy and I don’t regret it at all.”

For Cody Dietz, completing the program is a milestone in a seven-year recovery effort that began after he suffered a massive stroke when he was 17.

“I couldn’t walk. I couldn’t talk. I had to learn everything over,” Dietz said. “Now I’m better. I’m working, obviously. I’ve had struggles sometimes, but I’ve overcome them. I’m here.”

A Model Program

Noting that less than 20 percent of the approximately 30 million Americans with disabilities who are of working age are actually on the job, Glazer said the Inclusion Academy provides a model for how companies can find underutilized talent.

“The best connections occur when there’s a gradual process of training—of orienting a future employee to the cultural norms and the expectations and basic requirements of the employer,” Glazer said.

“The academy is an innovative approach to bringing on board a number of people with disabilities and making sure that the experience succeeds—from the company’s perspective. All the bottom-line measures apply: Are they productive? Do they have a good safety record? Can they learn new skills? Can they thrive in the corporate culture?

With the Inclusion Academy behind them, Brooks and Dietz look ahead to the Starbucks interview process differently. The former is full of self-assurance while the latter confessed to some butterflies. “I’m a little nervous,” said Dietz, “but I have confidence in myself.”

For her part, Glazer believes the Inclusion Academy’s ongoing success will help to break down formidable barriers that have stood for too long.

“We always say, when you’re hiring people with disabilities, it’s not the ‘what’ that you expect to be different. You expect the same performance and productivity and output. It’s the ‘how’ that’s different. The how you train and even how you interview,” she said. “The fact that Starbucks is doing this is going to make our job a lot easier in finding employers who are going to try this. Employers who know this is important, but don’t know how do it.” 

Read more.

Employers Take Note: People with Autism Ideally Suited to Fill Critical STEM Jobs | Blog by Carol Glazer, President

In the world of retail, copycat pricing is not unusual. When one retailer slashes prices, others are sure to follow. When it comes to hiring approaches, those of us in the business of finding employment opportunities for people with disabilities, we’re hoping that same copycat approach holds true, particularly when one of the retailers that is taking the lead is Starbucks. The company that revolutionized the way we drink coffee could very well do the same for how corporate America hires and cultivates talent.

In a race for talent, companies are now realizing that people with disabilities are a largely untapped pool that, as a result, has seen unemployment rates remain stubbornly high when compared to the general population. So when an employer the size of Starbucks plants a flag and says it is going to make this a priority, others are likely to follow.

READ FULL ARTICLE

CDC: 1 in 5 American Adults Live with a Disability

Jennifer Calfas, USA TODAY9:54 a.m. EDT July 31, 2015

One in five American adults have at least one kind of disability, according to a report from the Centers for Disease Control and Prevention released Thursday.

The study, drawn from 2013 data, says 53 million Americans have a disability.

“We know disability types and related challenges can vary,” said Elizabeth Courtney-Long, a health scientist with CDC’s National Center on Birth Defects and Developmental Disabilities. “In order to understand and address their needs, we need to understand their diverse circumstances. This report provides a snapshot into that.”

The findings come days after the 25th anniversary of the implementation of theAmericans with Disabilities Act, which prohibits the discrimination of someone because of his or her disability in the workplace, transportation and community.

The researchers defined a disability as a self-reported difficulty in one or more of five areas: vision, cognition, mobility, self-care or independent living. For people to have one or several of these disabilities, the study says they have to identify with the specific qualifications the researchers defined in questions.

The study defines a disability with vision as blindness or difficulty in seeing with glasses on. A disability for the cognition category means having a hard time with memory or making decisions due to a physical, mental or condition. For mobility, a disability entails having difficulty while climbing stairs. A self-care category means needing help dressing or bathing, and an independent living disability was defined as needing help to run errands.

The study is also the first state-by-state analysis of Americans with disabilities from CDC. The report found Southern states often had higher percentages of people with disabilities. For example, in Alabama, Mississippi and Tennessee, 31.5%, 31.4% and 31.4%, respectively, of the state adult population has a disability.

Southern states are also more likely to have chronic diseases, including heart disease and diabetes.

The percentage of Americans in Midwestern and Northern states were nearly half those from Southern states. In Minnesota and Alaska, 16.4% and 17.7% of state residents, respectively, reported a disability.

The report also found adults who have lower education levels, lower income or are unemployed were more likely to have a disability. Broken down by race, the study revealed African American and Hispanic Americans were more likely to have a disability than white Americans.

Carol Glazer, president of the National Organization on Disability, a non-profit dedicated to the disabled community in the U.S., told USA TODAY the findings should be viewed to see how disability affects income and unemployment levels.

The non-profit’s research has found that 20% of people with disabilities have a job, while 69% of people without disabilities are employed. However, younger Americans with disabilities have nearly the same access to education as children without disabilities, Glazer said. Glazer is optimistic that more educated and disabled individuals will lead to more employment among the disabled community.

 “Where education goes, employment will follow,” she said.

The CDC partners with several national and state disabilities programs, including the Special Olympics Healthy Athletes program and the National Center on Health, Physical Activity and Disability, among others.

Courtney-Long, a co-author on the CDC report, said she believes the report will allow public health officials to understand the prevalence of Americans with disabilities.

The Americans with Disabilities Act, which President George H.W. Bush signed into law on July 26, 1990, opened doors to people with disabilities to enter the workforce without discrimination and creation of more accessible locations and working conditions.

“By prohibiting discrimination and ensuring opportunity, the ADA has opened doors and brought dreams within reach,” said Attorney General Loretta Lynch at an anniversary event on July 23. 

“It has made our workforce stronger and our society more inclusive. And it has enhanced our nation’s understanding and recognition of all that Americans with disabilities can achieve when they are given more and nothing less than an opportunity to contribute on equal terms.”

The findings also come during the Special Olympics World Games held in Los Angeles. About 6,500 athletes from 165 countries gathered this year for the event, which has occurred since 1968. Individuals with intellectual disabilities participate in the Games each year.

“My husband and I have seen Americans unite in so many ways across the country,” said first lady Michelle Obama at the Opening Ceremony on July 25. “These Games are a perfect reflection of that unity. They show us that we’re all in this together – that we can lift up our friends and neighbors, and that we can bring out the best in each other to reach even higher heights.”

http://www.usatoday.com/story/news/nation/2015/07/30/american-adults-disability/30881975/

6 Ways to Be a Better Ally to People Living with Disabilities

When it comes to talking about disability, we don’t.

Nearly one in five Americans reports living with a disability, yet our silence prevents us from aiding in destigmatization, fair access and equal opportunity.

Sunday marks 25 years since the Americans With Disabilities Act (ADA) was signed into law, but we still have a long way to go when it comes to properly supporting people living with disabilities. Though anti-discrimination laws like the ADA are more than needed to ensure opportunity and access for marginalized populations, even these laws can’t change our social views of disability.

Along with major forms of social discrimination, such as denying employment to people with disabilities or using the R-word, there are seemingly little things able-bodied people do every day that aren’t so inclusive. And those little things need to change.

Here are six things you should think about in order to be a stronger ally to disability communities.

 

1. Don’t use people with disabilities as your own inspiration to rise above challenges.

 

We’ve all seen those widely shared Facebook posts that marvel at people who “overcame” their disabilities — the girl drawing with her mouth because doesn’t have arms, or the little boy running with a prosthetic leg. These images are meant to inspire able-bodied people to see their challenges aren’t so bad after all.

Disability rights activist Stella Young coined the term “inspiration porn” to refer to this kind of post. These images and messages often come at the expense of disability populations, making them pornographic because, as Young said, they objectify one group of people for the benefit of another.

“The whole concept refers to the fact that most able-bodied people think of disability as such an unspeakable condition that you can only think about it in euphemism,” Carol Glazer, president of the National Organization on Disability, tells Mashable. “People use terms like ‘special’ and ‘exceptional,’ when really people want to say, ‘You have an unspeakable condition. If I had that condition. I don’t know what I’d do.’”

But disability conditions aren’t unspeakable. As Young said, we all learn how to use our bodies to the best of their capacity. Recognize that people with disabilities aren’t intrinsically exceptional for getting out of bed in the morning. They might just get out of bed in a different way.

 

2. View aids that enhance the lives of people with disabilities as more than just devices.

 

Some people living with disabilities require the assistance of wheelchairs, service animals, interpreters and other devices that help enhance their lives. These objects act as an extension of a person — and you should respect them as a part of that person.

“Oftentimes, people will lean on someone’s wheelchair,” Glazer says. “What most people may not know is that a wheelchair is part of somebody’s personal space. Leaning on a wheelchair is like standing on somebody’s shoes. It’s their belonging.”

The same thing goes with service animals. For example, you may want to pet a cute service dog, but he’s working. “You wouldn’t go up to someone who is working and just joke around,” Glazer says.

This rule also applies to interpreters. When it comes to a person acting as a device for another person, it may seem awkward to consider a human as a piece of equipment. But, in that moment, he or she is an extension of that person, Glazer says. Focus on facing and talking to the people whom the interpreters are assisting — not the interpreters themselves.

 

3. Understand a person’s disability doesn’t define her, but may be an important part of her identity.

 

Able-bodied people have a habit of defining people with disabilities by their disabilities. Instead of using language like, “She’s confined to a wheelchair” or “He’s mentally challenged,” refer to the person first.

“Even my mother would say, ‘Oh, he’s a hydrocephalic,’” Glazer says, referring to her son. “No, he’s not. He’s a child with hydrocephalus.”

Changing your language to refer to people first is an important step toward inclusivity. Instead of using a person’s identity as her defining characteristic, refer to her disability only when necessary to the conversation. “Is the meeting space is accessible? My coworker, Chloe, is coming to the meeting and she uses a wheelchair.”

Most importantly, talk to people about what their disabilities mean to them. They could be their connections to community and activism, or they could be relatively unimportant. But talking to them is the only way you’ll know. Let them define themselves on their own terms.

 

4. Never have low expectations for someone with disabilities.

 

Assuming someone’s levels of ability — whether intellectual or physical — before you actually get to know that person is a problem Glazer calls “the tyranny of low expectations.” Expecting minimal achievement from people living with disabilities is a disservice their ability to succeed, Glazer says.

“We just don’t have very high expectations for people with disabilities. We usually infantilize them,” she says.

Don’t adjust your expectations based on your own biases. Instead, work with people living with disabilities to properly accommodate their needs — if any adjustment is even necessary. Don’t assume someone’s disability defines their overall ability.

“You can’t assume difficulty speaking means difficulty thinking,” Glazer says.

 

5. Don’t assume people living with disabilities are miserable, unhappy or less fulfilled than you.

 

Just because someone has a disability doesn’t mean he or she is living a life that’s any less than an able-bodied person’s.

“[Some able-bodied people] say things like, ‘You have to rise above your disability. You have to overcome your disability,’” Glazer says. “But most people with disabilities just think of themselves as normal people.”

Like any able-bodied person, people with disabilities adapt to accommodate their own experiences. But that’s not something that makes a person living with disabilities less fortunate or clearly miserable.

“Even if we have no arms and legs, we’d figure out how to paint a painting with our mouths. And it’s not a big deal and we’re not rising above. We’re just us,” Glazer says.

 

6. Stop being afraid of disability.

 

Able-bodied people don’t often talk about disability, and the fear of getting something wrong or offensive keeps us from addressing it. We might even accidentally point out that we aren’t as comfortable with disability as we want the world to believe.

But these fears shouldn’t stop us from confronting our own biases.

“When you are afraid, you stop thinking. When you stop thinking, you start making silly mistakes. If you calm yourself down, you just get comfortable. And if you ever wonder about anything, just ask,” Glazer says.

Become a stronger ally by using your fear as an indicator of the things you need to work on. Confront your discomfort, and ask questions.

http://mashable.com/2015/07/26/disability-ally-inclusive/?utm_cid=mash-com-Tw-main-link

At ADA’s 25th Anniversary, a Time to Celebrate and Expand Access to the American Dream

This post originally appeared on The Huffington Post where NOD President Carol Glazer regularly contributes to the ongoing discussion about disability in America and how to close the employment gap for people with disabilities.

This week many are celebrating the unprecedented improvements that the Americans with Disabilities Act (ADA) has brought to the quality of life for millions of people with disabilities in the 25 years since it was signed into law on July 26, 1990. But the work of guaranteeing access to the American dream is far from over. When it was signed into law by President George H.W. Bush amid an overwhelming show of bipartisan support, the ADA promised to enable people with disabilities access to go to school, to church, to the theater and to work. Like the Civil Rights Act on which it was modeled, the ADA viewed the exclusion of people with disabilities from civic life and the workforce as discrimination. Keeping people with disabilities from the mainstream was no longer justifiable. When President Bush signed the ADA, he noted its significance as a civil rights act, meant to “ensure that all should have the opportunity to blend fully and equally into the rich mosaic of the American mainstream.” (Click here to watch how President Bush feels about his legacy, 25 years later.)

In most aspects of civic and community life – education, housing, access to public venues, healthcare, even voting – the ADA has brought about unprecedented improvements in the quality of life for people with disabilities. Even labor force participation on the part of people with disabilities, which has stood stubbornly at roughly 20% since before the ADA until the present, is showing promising signs, as more employers begin to discover that the resilience, tenacity and problem-solving skills possessed by people with disabilities are strong workplace assets. Employment is seen by many as the last remaining obstacle to a good quality of life for people with disabilities, and is indeed a critical barrier. But as we know, in today’s economy, with its divisions between the haves and the have-nots, getting a job is not in and of itself a path out of poverty. Equally important to the path toward equality is ensuring the economic security and financial mobility for Americans with disabilities. The first job isn’t enough – it must be paired with meaningful steps toward upward economic mobility.

One of the few pieces of legislation to make it out of last year’s Congress was the Achieving a Better Life Experience, or ABLE Act, which lifts the savings limit for those living on Supplemental Security Income (SSI) and Medicaid – the backbone of our country’s public support system for people with disabilities. Before the ABLE Act, people with disabilities were allowed to accumulate no more than $2,000 in savings without triggering a loss in benefits. That effectively trapped beneficiaries in long-term poverty and created disincentives to working longer hours and producing more income. Of course, the implicit assumption is that beneficiaries will never work and can expect no better life than a dependency on public benefits living in poverty. But access to the American dream should not be denied to people with disabilities any more than access to public accommodations. We need to make sure that people with disabilities are financially literate. That they understand the power of saving money and know how to do it. That they’re bankable; they have access to credit; they can save money to buy a home, finance their children’s education or just see a path to financial security. These commonplace privileges to which most Americans aspire, have long been denied to people with disabilities, by public policy and by law. This not only denies their dignity and financial mobility, but the income maintenance programs they’re forced to depend on as a replacement, like SSI and Social Security Disability Insurance (SSDI), do not have sufficient funds to keep up with demand. We know that preventing discrimination is laudable but insufficient to guarantee these fundamental privileges to America’s 56 million people with disabilities. Public policies governing the longstanding programs that keep people with disabilities trapped in poverty need to be changed, to incentivize not only earnings, but savings. Banks need incentives to lend. Budgeting and financial literacy must be taught in special education classes. Twenty-five years after the passage of the ADA, Congress took a positive step forward with the ABLE Act that encourages savings without jeopardizing needed public benefits and promotes longer term planning for a better economic future.

Over 120 leaders in government and the disability and asset building communities will convene next week in Washington, D.C. to build a post ADA@25 action-oriented agenda that proposes improved strategies in policy and program design to promote financial capability and economic mobility for youth and working age adults with disabilities. The next generation of individuals with disabilities expects no less than full participation in the economic mainstream.

 

Influencer Series: Opportunity at Work for the Differently-Abled

Essay by Carol Glazer, President, National Organization on Disability, a Heron investee via an Enterprise Capital Grant.

Twenty-two years ago, my first son Jacob was born with hydrocephalus, or water on the brain. Because of that and a series of medical complications early in Jacob’s life, he is both physically and intellectually disabled, and like most parents, I have been his advocate since his birth. For me this included, at a certain point in my career, making the decision to redirect my efforts from civil rights to disability rights, which meant living disability 24/7. It was not an easy decision, but it was the best one I could have made. It has meant working with wonderful colleagues to help turn the wheel of progress for people like Jacob, so they have the lifetime opportunities they deserve and have every ability to fulfill.

To be fair, this wheel was already turning before I joined in the push. In 1973, just over four decades ago, Congress passed the Rehab Act, which prevented discrimination in hiring by any business accepting federal dollars. It established for the first time, the principle that the exclusion and segregation of people with disabilities was discrimination, caused by prejudice and NOT the inevitable consequence of the physical limitations imposed by a disability.

Its message was that disability is a normal part of the human condition, something that any of us could experience at any time. And that all people, including those with disabilities deserved the right and the opportunity to participate in the workforce.

The Rehab Act marked a new way of thinking about disability—as a civil rights issue and not a medical one.

That same year, journalist Geraldo Rivera exposed the atrocities at Willowbrook State School for children with intellectual disabilities, which, like hundreds of institutions in that day, was the only place people with intellectual and mental health disabilities could live. By the time Rivera did his report, lack of dollars and an “out of sight out of mind” mentality had crept in, rendering such institutions no better than the prisons of the 1800’s: places where residents were chained to their beds without adequate food, clothing, education or activities to fill their days.

In 1975, children with disabilities gained the right to a free and appropriate special education through two federal laws—the Education for All Handicapped Children Act and its successor, the Individuals with Disabilities Education Act (IDEA). Until that time, virtually no child with disabilities was educated in the public schools—they would be educated at home for those who could afford it, in expensive private schools, or not at all. By 2010, the gap in high school graduation rates between students with and without disabilities had narrowed to virtually zero, from the high double digits in previous decades. IDEA, and the individualized care it established for special education students, has paved the way for children with disabilities to attend college. The recent passage of the ABLE Act allows families to build savings that can not only the costs associated with disability , but even more important, to achieve economic mobility, without losing eligibility for certain government benefits.

Now, through a combination of legislation, the demographics of an aging population and labor force, and huge changes in societal views and attitudes, the prospects for young people with disabilities, have never been better.

But our work is not yet done. The latest Harris Survey commissioned by the National Organization for Disability showed that only 20% of working aged Americans with disabilities is working. It’s a number that’s virtually unchanged since Harris started polling for NOD nearly thirty years ago.

Chronic unemployment has not been limited to the entry-level labor force. Even among college graduates with disabilities, only 40% are working, compared with more than 70% of all college graduates who are working full time. And of the two in five who are working:

  • Nearly three quarters have two jobs.
  • 40% are working less than full time.
  • It took them twice as long as their non-disabled counterparts to find that job. 
  • More than a third are earning less than $10,000 annually. That’s below the poverty line. 

With the odds at only two in five that the 2 million college students with disabilities will get a job, that means that’s 1,200,000 will not. That’s not only a terrible injustice; it’s a terrible waste of talent that could be enriching the American workforce. But I have hope that more changes are around the corner.

In the next year we’ll celebrate the 25th Anniversary of the Americans with Disabilities Act. The ADA extended broad protections for people with disabilities, and was as sweeping in its time as the Civil Rights Act of 1964, on which it was modeled.

But perhaps even more significant than the ADA for its potential to dramatically change the employment prospects for Americans with disabilities is a regulation promulgated by the Department of Labor just last year, affecting implementation of Section 503 of the Rehab Act.

The so-called 503 Rule Change requires all federal contractors—a group that employs nearly 25% of the nation’s workforce—to set a goal that 7% of their workforce be comprised of employees with disabilities. If these goals are met, that could mean 600,000 jobs for people with disabilities in the first year alone. The rule affects all job categories, including senior management.

The rule change implicitly understands that the tenacity and problem-solving skills that people with disabilities attain in navigating a world that wasn’t built for them are assets that can be trained towards productivity in the workforce. Companies that employ know how to attractand serve people with disabilities—both as employees and as customers—find numerous benefits. (In fact, opportunity toinvest in such companies and share in those benefits financially may be on the rise.) When we stop seeing people through the blinders of what they cannot do, and understand that people with disabilities are regular people with the full spectrum of talents and abilities, everybody wins.

My ultimate decision to enter the disability field came after seeing Rivera’s film again, and recognizing that, had my son Jacob been born just a couple of decades prior, he would have lived at Willowbrook. I joined the fight that many parents before me waged, to ensure Jacob the rights to live with his own family in his own home and community, to attend school, and to engage in meaningful activities as an adult. But this fight was never just for Jacob. It was for all of us, to progress toward the day when we all see and benefit from the value of all of our citizens.

Check out more from thought leaders in impact investing and philanthropy in our Influencer Series.

http://fbheron.org/2015/03/03/influencer-series-opportunity-at-work-for-the-differently-abled/

Cracks in “Talent Pipeline” Pose Risks for Employers and College Students With Disabilities

By: Carol Glazer, President, National Organization on Disability

As the leader of a national organization focused on employment for people with disabilities, I routinely have the privilege of visiting places that are doing some remarkable work to advance the issue. My travels of late took me to two notable college campuses: Edinboro University, just outside of Erie, PA, which has committed to excellence in accommodations for students with disabilities; and Rochester Institute of Technology (RIT) in upstate New York, which has dedicated itself to helping students with disabilities access jobs upon graduation, better ensuring their long-term economic security.

Frankly, America’s colleges and universities would do well to examine what RIT and other leaders in career services are doing right, because many, if not most, are getting it wrong. Nationally, students with disabilities take twice as long to secure a job after graduation. And of the 1.4 million college students with disabilities, about 60-percent of them can expect to not find a job when they graduate. Talk about a harsh dose of reality for young people who simply want to contribute.

When I talk with employers, which is just about every day, they tell me their inability to hire new graduates with disabilities is not due to a lack of qualified candidates, but rather a lack of access. We at the National Organization on Disability decided to take a closer look at this issue recently, which resulted in a white paper titled, Bridging the Employment Gap for Students with Disabilities.

Our research, along with guidance from partners such as Career Opportunities for Students with Disabilities and the National Association of Colleges and Employers, resulted in a series of recommendations that colleges and universities can take right now. Chief among them, and it’s one that RIT is executing quite well, is better coordination and communication between each school’s career services and disability offices, which respectively have access to “disability-friendly” employers and job seekers with disabilities. It may seem simple, yet so few schools get this right. At RIT, students engaged in this new model of information sharing report excellent results, with all early participants obtaining employment.

A closer look at this issue reveals that, while as a nation, we have become increasingly proficient at creating employment opportunities for people with disabilities in entry-level positions, employers have yet to build a robust talent pipeline for professional positions. This is a particularly pressing problem for employers looking for candidates with STEM backgrounds. One would think our institutions of higher education would be the ideal place to fill up that pipeline.

However, most professional-level jobs require not only a college degree, but frequently up to five years of work experience. This is a Catch 22 for the majority of all college-educated jobseekers, not just jobseekers with disabilities. But what we’re learning is that these experience requirements may be overly restrictive and are inadvertently screening out graduates with disabilities that could perform well in professional jobs with the right training.

This was underscored in a new study from the Association of American Colleges and Universities, in which employers evaluated students in skill areas such as being innovative, solving complex problems and working with others. Employers did not rank college grads highly in those key categories. Yet, talk with a person who has navigated the streets in a wheelchair for ten years or dealt with the medical establishment on a daily basis, and you’ll find a job candidate who excels in all three areas. Employers should reexamine requirements that might be unnecessarily restrictive – particularly federal contractors who must now seek to satisfy new federal disability employment targets – and potentially gain new sources of inventive and resourceful talent.

This summer, our nation will celebrate the 25th anniversary of the ADA. We have taken tremendous strides forward in improving access to employment for people with disabilities. But if we cannot solve the issue of how to connect talented young people with disabilities to meaningful employment, we will have not only wasted an historic opportunity to close this seemingly intractable employment gap, but we will yet again be wasting the talents of people who have much to contribute and deserve the opportunity to participate in the American Dream.

http://www.huffingtonpost.com/carol-glazer/cracks-in-talent-pipeline_b_6559184.html

Most Employers Are Overlooking this Source of Talent

People with Disabilities Have Much Needed Skills and Creativity, Yet They Are a Largely Overlooked Talent Source.

BY GWEN MORAN

Smart companies are always looking for new ways to find and retain talented employees.

Often-overlooked prospects are people with disabilities. Just 19% of people with disabilities participate in the labor force (compared with over 68% of the rest of the population) and their unemployment rate is nearly 11%.

“If you want to have a workforce that thinks outside of the box I think it’s really important to be tapping into a diverse population like the population of workers with disabilities, because they live outside of the box. They’re constantly thinking about better and smarter ways to do things and to get around obstacles,” says Barbara Otto, who heads Chicago, Illinois-based Think Beyond the Label, an organization that promotes hiring of people with disabilities.

“THEY’RE CONSTANTLY THINKING ABOUT BETTER AND SMARTER WAYS TO DO THINGS AND TO GET AROUND OBSTACLES.”

Otto says that employees with disabilities also tend to have lower rates of absenteeism and higher overall retention rates than workers without disabilities. And while you can find candidates with disabilities in all of the same places you find other prospective hires, there are also some places you can look and things you can do to find and attract them more directly.

MAKE IT A PRIORITY

It sounds simple, but you need to include hiring people with disabilities in your diversity initiatives, which is a common oversight, says Joyce Bender, president and CEO of Bender Consulting Services, LLC, a Pittsburgh, Pennsylvania consulting firm that works with organizations to recruit employees with disabilities. Work with hiring managers to help them seek out qualified candidates. Discuss your goals with your employees and encourage them to recommend qualified people with disabilities from among their networks.

USE A VOLUNTARY DISCLOSURE FORM

As of January 2015, federal contractors are required to invite job candidates to voluntarily disclose disabilities during the application process via a Department of Labor-created form. The form is meant to increase opportunities for people with disabilities. Since some disabilities can’t be seen, voluntary disclosure can help you understand the needs of employees with various disabilities and better accommodate their needs while cultivating your own company’s diversity, Otto says.

REACH OUT TO SPECIAL INTEREST GROUPS

There are many local, state and federal programs and organizations that help people with disabilities find jobs. This list from the Department of Labor includes a number of organizations that specialize in training, connecting and placing young people with disabilities in appropriate jobs. The National Organization on Disability and SourceAmerica also offer help to employers who wish to hire people with disabilities. Each state also has a vocational rehabilitation agency to help people with disabilities. Otto says that Think Beyond the Label has been running online career fairs, which make it more possible for job seekers with disabilities to interact with diversity recruiters.

UNDERSTAND YOUR RESPONSIBILITIES

Depending on the type and size of your business, you may have certain obligations under the Americans with Disabilities Act in providing accommodations for employees with disabilities, ranging from technology to help them do their jobs to making your facility more accessible to people with physical disabilities. Bender says that some employers are scared off by the cost, but that’s largely a myth, she says.

According to the Job Accommodation Network (JAN), a U.S. Department of Labor’s Office of Disability Employment Policy service, more than half of accommodations cost nothing to make. Of the rest, the typical cost is roughly $500. In addition, you may qualify for tax incentives to make your business more accessible. JAN is a free consulting service that provides accommodations solutions and technical advice on the employment provisions of the ADA.

OFFER STRONG WORKPLACE BENEFITS

A 2013 Think Beyond the Label survey found that telecommuting is an important perk for people with disabilities, especially those who might not be able to work in a traditional environment. Others included flexible spending programs, onsite fitness centers and services, and free or subsidized meals.

BE A WELCOMING PLACE

Otto says that prospective employees look for environments where they feel comfortable. One of the best ways to make your workplace feel more welcoming to employees with disabilities is to talk about your goals to include hiring people with disabilities. Make sure the “careers” section of your web site includes images and language that show you value diversity and inclusion and how you support employees with disabilities, she says.

Read at FastCompany.com