NEW YORK (April 7, 2020) – The National Organization on Disability (NOD) today announced Rhonda Nesmith Crichlow, Senior Vice President and Chief Diversity Officer at Charter Communications, as the newest member to join its Board of Directors. Ms. Crichlow will join 18 other civic and corporate leaders from across the country working to advance disability inclusion in the workforce.
“This year marks the 30th Anniversary of the Americans with Disabilities Act, one of the most comprehensive and sweeping pieces of civil rights legislation in our nation’s history,” said NOD Chairman, Gov. Tom Ridge. “Since then, NOD has made great strides in advancing our mission of putting individuals with disabilities to work, but we can’t do that alone. I am proud that talented individuals like Ms. Crichlow have joined our team of committed Board of Directors. Her background and deep expertise in developing and implementing diversity and inclusion corporate programs will help us continue to advance our mission of disability inclusion in the workplace.”
“I am honored to join this group of dedicated leaders who are helping the National Organization on Disability advance opportunities in the workplace for millions of Americans living with a disability,” said Ms. Crichlow. “Charter’s ongoing partnership with NOD is an important part of our company’s commitment to diversity and inclusion and our work in accessibility innovation. I am excited for this new phase in our partnership as we strive for a nation where every single person’s talent and skill is fully appreciated.”
In October 2016, Rhonda Crichlow joined Charter as its first Chief Diversity Officer, and is responsible for the strategic development and implementation of Charter’s diversity and inclusion strategy. In 2019, Ms. Crichlow also assumed responsibility for Charter’s Community Impact function, focused on strategic philanthropic investments and employee volunteerism. Rhonda joined Charter after 10 years with Novartis Pharmaceuticals Corporation, where she served as Vice President and Head, US Diversity & Inclusion, President of the Novartis US Foundation, and a member of the Innovative Medicines Executive Committee.
Ms. Crichlow has received numerous awards and recognitions including being named among the Most Influential Minorities in Cable by CableFax and being recognized by Black Enterprise as one of the Top Executives in Corporate Diversity, among many others.
April 3, 2020 | By Carol Glazer, President, National Organization on Disability
These days instead of coffee breaks at work — I take milk and cookie breaks.
That’s the preference of Jacob, my 27-year-old son who has physical and intellectual disabilities. When someone asks him how he likes having me working from home, he tends to grin and say, “I like it when my mom becomes a milk and cookies mom.”
Because of COVID-19, we are truly immersed in a forced experiment of telework: working from home by using electronic devices and Internet communications.
According to the Telework Research Institute, enabling employees to work from home half time, can save an employer $10,000 a year; and an employee $3,000 annually. It would also enable tens of thousands of people with disabilities to enter the workforce.
At the National Organization on Disability, we decided when the first warning signs began appearing in the news that we would all work remotely. While it’s brought some discomfort, especially to younger staff who live in small apartments, overall the quality of our communications and teamwork has dramatically improved.
This is something that people with disabilities have known for some time: with the proper work accommodations at home, employees can be successful. In some respects there is frustration as they see employees getting the kinds of tools and equipment they have said for years would allow them to be valuable assets to businesses.
We want to break down the barriers that separate the abilities and aspirations of the 57 million Americans with disabilities from the avenues of opportunity, achievement and fulfillment that come from productive employment.
Before the current economic slowdown, the employment-to-population ratio for working-age people with disabilities was historically high, yet it was only at 31 percent, against 75 percent for working-age people without disabilities. The gap is certain to get worse in the coming months since people with disabilities are the last hired and the first fired.
Not everyone has a job that they can pack up and take home with them, I feel fortunate I can telework with my dear colleagues.
We are learning lessons as a society because of this experience. I hope that one we continue to focus on is creating more avenues for people to work at home. I think about my own staff, some of whom have long commutes, take care of children or elderly parents. I also think about the brick and mortar cost of our office. We now are considering a work plan that makes telework a regular feature.
Because we have been forced to shift our workforce out of the office, I think companies will see the advantages for Americans working remotely, including people with disabilities, who thrive if simply given the opportunity.
Carol Glazer is President of the National Organization on Disability, the nation’s oldest civil rights organization representing all of America’s 57 million people with disabilities. She is a speaker and subject matter expert on issues regarding the employment of people with disabilities and has addressed audiences at national conferences, corporate forums and higher education institutions, among others.
Carol holds a Master’s Degree in Public Policy from Harvard’s John F. Kennedy School of Government and in 2012, was awarded an honorary Doctorate of Humane Letters by Allegheny College for her work on behalf of individuals with disabilities. She has two children, one of whom was born with hydrocephalus and has physical and intellectual disabilities.
March 20, 2020 | By Charles Catherine, Special Assistant, NOD
I am standing in my grocery store, waiting for Willy, one of the workers who usually helps me to do my shopping. As I reach out and grab his familiar shoulder, I realize that something has changed, I’m reluctant to touch him.
I’m only 31 years old, but I have already dealt with my own finitude, I lost my sight about 10 years ago. Around 57 million Americans live with a disability, that’s about 20 percent of the population. But even during this crisis, people with disabilities still get out of bed and move through life despite new and unpredictable threats to our health. In many ways, to us, nothing has changed.
Of course, while simply having a disability doesn’t by itself put someone at higher risk from coronavirus, many people with disabilities do have specific disabilities or chronic conditions that make the illness more dangerous for them.
When I go shopping, or when I go for a run, I need someone’s help, I need to touch many things, and I have to remind myself to take extra steps to remain safe and healthy. But for some of my friends, this situation is even more complex. They can’t always isolate themselves as thoroughly as others, because they need regular, hands-on help from other people to do daily self-care tasks.
What I’ve learned during the past few weeks is that the greater risks for our community may not stem from actual disease, but from the disruptions in services and routines it can cause. Some people with disabilities depend on regular help and support from others to maintain their independence. Aides and caregivers may become sick themselves, or the risk of catching or spreading illness may require aides and caregivers to stay home. This crisis reminds us that we are responsible for one another.
I realize that I am fortunate, I am relatively healthy, I am able to work from home, and I actually think that during this crisis many companies will understand that they could have, and probably should have, more flexible work policies and accommodations. But I also know that many jobs will be lost in the coming weeks, and that just like in 2008, people with disabilities will often be the “last ones hired and the first ones fired”.
My parents would probably tell you that my disability has taught me how to live despite my fears, how to navigate a world full of potential dangers. Through my work with the National Organization on Disability, I have channeled some of my fear into advocacy. By organizing with advocates and leading companies who are supporting our work, by reaching out to elected officials with our concerns and needs, I feel useful, and try to accomplish a bit of change that makes things better for everyone. My hope is that in the coming weeks, we will apply the same energy to overcome our fears and come together as a community, be there for each other to face this pandemic.
If I have learned one thing through my disability, it is that there is something wonderful about human resilience, and that this quality is within each of us.
Charles Edouard Catherine joined the National Organization on Disability in 2018 as the special assistant to the president, Carol Glazer. With a background in Global Health, he served for several years as the executive director of the Surgeons of Hope Foundation. He successfully led the expansion of the organization from operating a solo program in Nicaragua to several ongoing, congruent programs throughout Latin America. A 2012 graduate of Sciences Po Bordeaux, France, Charles holds a Master’s degrees in International Relations. Charles is also a classical pianist of 25 years, a marathoner, and an elite triathlete.
The National Organization on Disability is closely monitoring developments related to COVID-19/Coronavirus. During this time, we remain committed to ensuring the well-being of everyone in our community. Some immediate measures we have taken as an organization are to:
Cancel our in-person events in the months of March and April and transition to virtual gatherings.
Ensure our staff are working remotely for as long as necessary. At this time, we know one of the most effective and powerful measures is to adopt social distancing and we are fully supportive of this strategy.
Remain in close contact with our partners and community members. We understand that COVID-19/Coronavirus may have a greater impact on persons with disabilities and remain committed to doing our part to ensure that persons with disabilities in the workforce and in the community are supported during this time.
Our leadership team will be in touch to share any changes in our regular calendar of events as and if applicable. We will appropriately account for all new developments, so as to safeguard all our clients, funders, partners and staff members.
September 09, 2019 | BEST PRACTICES: Spotlight for Recruiting Professionals
When it comes to college recruiting, there are several common missteps or “missed steps” that employers commonly make in terms of recruiting students with disabilities. Felicia Nurmsen, managing director of employer services for the National Organization on Disability (NOD), says the thing she hears most from employers is that they want to understand how to find this talent.
“However,” Nurmsen says, “results from our 2019 Disability Employment Tracker show that while there was some growth in university recruitment, through NOD’s Campus to Careers program, we know that often there is a disconnect on campus with disability services and careers services.”
As a result, she adds, students with disabilities—particularly those who require accommodations—are not fully participating in the services offered through the career services offices and are not informed of the employment opportunities with companies interested in them as a large untapped talent pool.
“The common mistake is for companies to assume that they have access to students with disabilities through their existing contacts on campus,” Nurmsen says.
“Companies need to inform career services they are interested in hiring students with disabilities and expect to interview them while they are on campus.”
She says that having a recruiter with a disability on the campus recruitment team is also a clear indication the company hires people with disabilities. Furthermore, it allows students with disabilities to feel comfortable disclosing their disability and asking for an accommodation, if needed.
Nurmsen recommends that employers also provide training to their recruiters and staff on interview skills, disability awareness, and accommodations to empower them to feel confident in all interview situations.
“Recruiters must understand there are some guidelines on how to handle certain situations,” Nurmsen says. “Clearly establishing fit for a position must be their top priority with all candidates—including students with disabilities.”
She explains that if companies are not working with career services to distinguish students with disabilities as an important diversity segment for their business, they will miss out on this talent pool entirely.
“Research shows that the number of students with disabilities attending college has doubled in the last 10 years, with more than 40 percent of young adults with disabilities attending a college or university within four years of leaving high school,” she says.
However, Nurmsen continues, this statistic, paired with data from the 2016 American Community Survey showing adults with a disability and a college degree have an employment rate that is 10 percentage points lower than all adults with a high school diploma or less, and 27 percentage points lower than all adults with a college degree.
“Clearly, this indicates that a strong campus recruitment program will allow employers to take advantage of this large untapped talent pool,” she points out.
“The benefits of this targeted recruitment strategy continue to be highlighted as a best/emerging business practice.”
It makes good sense. Nurmsen points to a NOD/Kessler Foundation survey and recent Accenture research that indicate companies realized several benefits when hiring people with disabilities. These include:
A larger labor pool;
Lower turnover;
Reduced recruiting costs;
Positive diversity impact; and
Better retention rates.
NOD’s 2019 Disability Employment Tracker data show that the two most effective channels for disability recruiting are community partners and existing channels, such as recruitment agencies, websites, and others.
“On the other hand, use of job boards has gone up 5 percent, but the success rate stayed pretty flat at 48 percent reporting they hired through this source,” Nurmsen explains.
“University hiring is also interesting. There was some growth in use—up 4 percent to 54 percent—with 57 percent reporting they hired through this source.”
Still, even with college recruiting for students with disabilities growing, many employers struggle with outreach and recruitment, and require support from organizations like NOD to help identify the best local recruitment resources, with plan design and employee education, and provide overall support.
“This challenge may be mitigated by colleges and universities understanding the value of this sought-after population for employers,” Nurmsen says.
It is also important to understand what students with disabilities want from the employers they are considering for employment. This includes:
Mentors;
A clear understanding of the specific requirements their roles;
Support and accommodations that are easily requested and provided;
The ability to see themselves in the existing employee population; and
Opportunities for growth.
“Salary is important,” Nurmsen says, “but the overall experience, values, and culture need to align with their own values.”
Watch Highlights: “Shifting the Talent Paradigm: Inclusive Cultures for a Modern Workforce”
September, 2019, Washington, D.C. – More than 200 diversity and inclusion leaders from companies around the country gathered at the National Organization on Disability’s (NOD) Annual Forum and Dinner, entitled Shifting the Talent Paradigm: Inclusive Culture for a Modern Workforce. Sponsored by Lead Partners PwC and Spectrum, the all-day forum explored the best change management tactics that corporate leaders can deploy to create a more diverse and inclusive culture. Senior managers heard from executives and experts on the most effect tools and tactics to create an inclusive culture, as well as the leadership skills and personal attributes needed to lead a culture change.
Corporate Leadership Council Members:See more video and access exclusive resources in the Members’ Only Portal.
Discover how we’re making an impact for Americans with disabilities in our newly released Report to the Field. Covering highlights from NOD’s innovative disability employment programs, this newly released report reveals how:
In 2019, over 200 U.S. companies employing 9 million people took the Disability Employment Tracker assessment,
The Look Closer campaign reached over 110 million people since launching in October 2018,
November 13, 2019 – The National Organization on Disability today honors the life and legacy of Bernard J. Tyson, a tireless advocate for equality, who passed this weekend at the age of 60. During his 30-year career with the organization, Tyson earned the rank of chairman and chief executive officer of Kaiser Permanente Health Systems and Foundation Hospitals.
Tyson was a visionary, who helped shaped the future of healthcare. Under his leadership, Kaiser Permanente sought to mitigate the root causes of public health epidemics, like obesity, mental illness and homelessness, rather than simply treating affected patients.
As Kaiser Permanente’s first black CEO, Tyson became a leading voice for the African-American community and used his platform to champion social justice for minorities, including people with disabilities. By enthusiastically embracing diversity, Kaiser Permanente built an inclusive workforce that fueled a culture of innovation.
Just prior to his passing, Bernard addressed a corporate audience, saying: “What I’m after is bringing the most diverse populations inside of my organization and tapping into the brilliant minds that come from a universe of experiences that are very different depending on how you grew up, your community, your neighborhood, how you solve problems.”
NOD Board Director Ronald Copeland, M.D., F.A.C.S., who serves Kaiser Permanente as Senior Vice President & Chief Equity, Inclusion & Diversity Officer, shared his reflections on the sudden loss of Tyson: “The robust recognition and praise he has received by so many KP employees, national leaders and communities for his vision, courage, compassion and actions serves as a healing force for grief. We will transcend this moment and honor his legacy with dignity and courage.”
Bernard J. Tyson was an optimistic and fearless agent of change, which we at NOD hope and strive to embody in his memory.
Oct 07, 2019 – In 2018, the unemployment rate for those with a disability was more than twice the rate of those without. How can employers build a more inclusive workforce?
Carol Glazer, President of the National Organization on Disability, discusses efforts to ensure people with disabilities live a well-rounded life, including access to meaningful employment.
Hosted by: Sheila Hyland Produced by: National Newsmakers Team
These employers are dedicated to disability inclusion and recognize the benefits of hiring workers with disabilities.
October 1, 2019 | Lily Martis, Monster contributor
While October is National Disability Employment Awareness Month, unemployment for adults with disabilities is an epidemic in the workforce that’s seen all year, every year.
The unemployment rate for workers with disabilities in 2018, according to the Bureau of Labor Statistics (BLS), was 8%—more than double that for those with no disability. While the unemployment rate for workers with disabilities has declined over the years—it was 14.5% in 2009, when the unemployment rate for persons with a disability was first reported by the BLS—there is still much more that needs to be done to help workers with disabilities find jobs.
Fortunately, some best-in-class employers are already leading the way in disability inclusion in the workplace. Every year, the National Organization on Disability (NOD) recognizes these top employers with a seal for not only leading the way in disability inclusion, but also for tapping into the many benefits that come with hiring talent with disabilities, which include high rates of productivity, strong dedication, and greater engagement at work.