NOD President Partners with PwC’s CEO Action for Diversity & Inclusion to Tackle Unconscious Bias

CEO ACTION FOR DIVERSITY & INCLUSION™ UNVEILS THREE KEY ACTIONS TO TACKLE UNCONSCIOUS BIAS, BUILD INCLUSION AND BROADEN IMPACT BEYOND THE BUSINESS COMMUNITY

[NEW YORK, NOVEMBER 16, 2018] – Yesterday, the National Organization on Disability’s President Carol Glazer, joined forces with PwC’s CEO Action for Diversity & Inclusion, to take part in the largest dialogue on D&I amongst C-suite executives. CEO Action is the biggest executive coalition advancing diversity and inclusion within the workplace. At this second annual CEO Closed-Door Session, the group announced key actions to broaden awareness of unconscious bias and encourage difficult conversations about diversity and inclusion in the workplace.

The three actions include:

  • Launching the new “Check Your Blind Spots” unconscious bias mobile tour with experiential elements and online resources to give people the opportunity to learn about and explore ways to mitigate unconscious bias in their everyday lives. The tour will make 100 stops across the country and engage one million people.
  • Initiating the “I Act On” pledge, in conjunction with the unconscious bias mobile tour, individuals can commit to action through a personal pledge to mitigate any personal unconscious biases, and act on driving more inclusive behaviors in their everyday lives. Individuals can also take the pledge via ceoaction.com/pledge.
  • Hosting a “Day of Understanding”, the largest conversation about diversity and inclusion in the business community and beyond. More than 150 signatories came together to take bold action and host a day of candid conversations within each of their respective companies surrounding race, gender and age in order to further embrace differences in our organizations.

“These bold actions will help leaders draw on our collective power to drive change,” said Tim Ryan, US Chairman and Senior Partner of PwC and chair of the CEO Action steering committee. “Together, we have made unprecedented progress, but we must continue to challenge ourselves in new ways to foster more open, inclusive and diverse workplaces and communities.”

In addition to discussing the new actions, CEOs and presidents  collaborated during working sessions and heard from employees about their real-life experiences at signatory companies. Speakers Earvin ‘Magic’ Johnson and Van Jones also offered their perspectives on key diversity and inclusion topics.

The coalition will also release “Beyond the Bottom Line”, a five-part landmark series featuring conversations between CEOs and their employees, unpacking diversity and inclusion issues confronting the workplace today hosted on the Huffington Post’s Purpose + Profit platform, and sponsored by PwC.

“The collaborative sessions, direct CEO-to-CEO engagement and the new actions are tangible examples of how CEO Action realizes the significant role individual CEOs can play in continuing to advance diversity and inclusion,” said David Taylor, Chairman, President and CEO of The Procter & Gamble Company. “As leaders in our industries, organizations and communities, creating positive change and making an impact is our responsibility.”

With research showing that 78 percent of Americans want companies to address important social justice issues, the actions outlined at the second annual Closed-Door Session will help the coalition’s more than 500 signatories, representing 85 industries and 12 million employees, glean ideas and opportunities to drive additional progress within their companies and organizations around diversity and inclusion.

CEO Action for Diversity & Inclusion™ steering committee member and EY US Chairman and Managing Partner and Americas Managing Partner, Kelly Grier, stated: “Building an environment that celebrates and includes differences is essential to developing the transformative leaders we need in today’s complex business environment. It takes bold action to make an impact, and today’s announcements show how passionate CEO Action leaders are about driving cultural change.”

Companies represented at the closed-door discussion include: A.T. Kearney, Achieve3000, ACT, Adtalem Global Education, Advancing Minorities’ Interest in Engineering, AllianceBernstein, American Heart Association, AmeriHealth Caritas Family of Companies, Ascena Retail Group, Ashley Stewart, Asian American Business Development Center, Bashen Corporation, Bowie State University, Brighton Agency, Career Communications Group, Inc., Catalyst, CECP, Center for Audit Quality, Century Snacks, Chicago United, Children’s Minnesota, Con Edison Inc. / Orange and Rockland Utilities, Inc.,Council of Chief State School Officers, Denny’s, Inc., Discovery Education, DNA, Edelman, Edinboro University of Pennsylvania, Equilar, Erie Insurance, Express Scripts, EY, Facing History and Ourselves, Federal Home Loan Bank of Des Moines, Feeding America, FirstEnergy, Fisher Phillips, Hispanic Association on Corporate Responsibility, Horace Mann Educators Corporation, Horizon Pharma, Infectious Diseases Society of America, Information Technology Senior Management Forum, Ingredion, INROADS, Inc., Institute for Corporate Productivity, J.M. Huber Corporation, K12 Inc., Katten Muchin Rosenman LLP, Kilpatrick Townsend & Stockton LLP, King’s College, Legg Mason Global Asset Management, Lehigh University, Marcum LLP, Masco Corporation, McKinsey & Company, Moody’s Corporation, Movado Group, Inc., National Down Syndrome Society, National HBCU Business Deans Roundtable, National Organization on Disability, Nixon Peabody LLP, Novant Health, OhioHealth, One To World, Paul, Weiss, Rifkind, Wharton & Garrison LLP, Penn State Erie, The Behrend College, Per Scholas, Inc., Porter Novelli, PSEG, PwC, Randstad North America, RRD, Savills Studley, Sodexo, Solar Energy Industries Association, Springboard Consulting LLC, Stetson University, SunTrust Banks Inc., Swiss Re Americas, Tanenbaum, Tapestry, TEKsystems, The Boston Consulting Group, The Bozzuto Group, The Depository Trust & Clearing Corporation, The Executive Leadership Council, The Hartford, The New York Times Company, The Procter & Gamble Company, Thurgood Marshall College Fund, Tillamook County Creamery Association, United States Steel Corporation, United Way Worldwide, W. L. Gore & Associates, Inc., WayUp, WP Engine, Worldpay.

For more information on CEO Action, visit ceoaction.com.

Tips for Managing Veterans with Traumatic Brain Injury (TBI) in the Workplace

Tips for Managing Veterans with TBI in the Workplace: 1. Learn, Don’t Assume; 2. Offer Flexibility; 3. Relax Time Constraints + Minimize Stress; 4. Allow Autonomy; 5. Unfavorable Behavior May Be Symptoms; 6. Job Supports + Accommodations Can Help

People can get traumatic brain injuries from many types of situations. Many returning veterans are returning to civilian life with TBIs, which may be the result of a jolt to the head, air pressure or sound waves from a blast, or a penetrating blow.

This disability can cause difficulties for returning veterans struggling to transition to the civilian life. So, in 2007, the US Army asked the National Organization on Disability to design a program to address needs of the most severely injured soldiers returning from Iraq and Afghanistan as they joined the workforce.

TBI is an umbrella term that spans a wide continuum of symptoms and severity. Some common symptoms may include difficulty handling emotions, impulsiveness, and difficulty filtering out distractions. Although sometimes their effects can influence mood and thought processes, TBIs are not mental health issues. TBIs can have wide ranges of effects—with challenges that are often mild and/or internal, so no one can even tell they are there.

On the upside, people with TBI can and do make progress, often recovering most or all of their abilities. Those with an impairment from TBI can still have many intellectual strengths that enable them to be highly successful in their work too.

For companies hungry for talent tapping into the veteran population is a smart strategy, since the men and women who have volunteered for today’s Armed Forces are a well qualified, well disciplined, and highly motivated group. They often have a strong sense of mission and purpose—assets that can be trained toward productivity in the workforce. The values of the military culture, the skills they practice in military service, and the lessons they learn in military teamwork are a great benefit to the companies that hire them.

If you are supervising a returning veteran or service member, ask questions about the skills and work experiences that he or she gained during military service, and to learn all you can about ways in which those skills and experiences might be useful in the current position.

Each workplace is like a culture, and any entry into a new culture has its challenges. Job accommodations and productivity support measures can be very effective in bringing their performance up to standards.

Use these tips to help welcome and support veterans with traumatic brain injuries in your workplace:

  1. Learn, Don’t Assume
    • First, you should not assume the service member does or does not have a TBI based on presentation, behavior, and thought processes. If a veteran does disclose a TBI, take time to educate yourself regarding symptoms and strategies to support them effectively. With the permission of the service member, you may want to train their immediate colleagues about what to do—and not—to build a supportive workplace.
  2. Offer Flexibility
    • Give opportunities for rest over an eight- or nine-hour shift, and allow time to attend medical appointments. Make overtime voluntary, so that employees have a choice and are in control of choosing when they can or cannot extend their working hours, based on their individual needs and goals.
  3. Relax Time Constraints + Minimize Stress
    • Avoid placing veterans with TBIs in a high stress environment, as they typically do not cope well with stressful or frustrating situations. Memory deficits are often an obstacle for service members and veterans with TBI, so they may be more suited to work that is not time dependent or requires multi-tasking.
  4. Allow Autonomy
    • Managers should provide clear and consistent direction and communication, but still allow the service member or veteran to feel in control of their workload. Typically, when given reasonable tasks and autonomy to do them in their own way, veterans with TBIs are more effective.
  5. Unfavorable Behavior May Be Symptoms
    • Consider that behaviors like irritability or trouble getting along with others may be effects of a TBI—rather than personality-based concerns. Consider whether the symptoms and behaviors may be triggered by managers or peers not understanding or accommodating the impairment. For instance, an employee with a TBI may become frustrated if their manager has not provided clear directions or consistent expectations.
  6. Job Supports + Accommodations Can Help
    • Supports like providing a mentor and offering ample job training can go a long way in supporting veterans with TBIs in the workplace. Some accommodations can be simple, like offering noise-canceling headsets to help with concentration. Managers should be approachable, but allow the employee to initiate the process if he or she needs additional help, support, or accommodations

It is important for veterans, as well as their family, friends, managers and colleagues, to understand TBI as a combat wound—not a personality disorder or mental illness. Managers and colleagues can ease the transition from military to civilian life by being supportive, encouraging self-care, and building workplaces that are flexible and welcoming.

Discover more strategies + resources to welcome and support veterans + service members with disabilities transitioning into the civilian workforce at NOD.org/veterans.

Allied Disability Advocates Convene at Roundtable in Washington, D.C.

October 4, 2018 – The National Organization on Disability and allied disability organizations convened together for a Disability Employment Roundtable, chaired by Governor Tom Ridge. The Roundtable participants discussed current and pending legislation concerning the employment of people with disabilities and outlined an agenda for mutual action. By speaking with a united voice, the Roundtable participants aim to influence public policy to ensure equal opportunities, enterprise and earnings for America’s 57 million people with disabilities.

We are grateful to the Roundtable participants, including:

  • American Association of People with Disabilities (AAPD)
  • Autism Speaks
  • Autistic Self Advocacy Network (ASAN)
  • Association of University Centers on Disabilities (AUCD)
  • The Bazelon Center for Mental Health Law
  • Judith Heumann, Disability rights activist, Senior Fellow at the Ford Foundation
  • National Council on Disability (NCD)
  • National Council on Independent Living (NCIL)
  • National Down Syndrome Society (NDSS)
  • National Federation of the Blind (NFB)

Disability Inclusion: A Competitive Advantage

National Organization on Disability President Carol Glazer addressed disability inclusion at the DiversityInc Fall 2018 event on ‘Unconcious Bias in the Workplace’

September 20, 2018 | National Organization on Disability (NOD) President Carol Glazer shared her personal journey and explained why disability inclusion should be mandatory at corporations.

View on DiversityInc

NOD’s Charles Catherine Talks Workplace Confidence and What it’s Like Living With a Visual Impairment

DiversityInc Best Practices Features NOD Team Member and His Tips for Success

Charles Catherine is the Special Assistant to the President of the National Organization on Disability in NYC. Watch as he shares his experience living with a visual impairment, and how he’s managed to develop both his self-esteem and career despite challenges.

View on DiversityInc Best Practices

#LookCloser Lights Up Times Square

NEW YORK (OCT. 10, 2018) – The National Organization on Disability (NOD) – in partnership with several of America’s leading companies – has launched “Look Closer,” a public-awareness campaign urging employers and recruiters to consider the tenacity and perseverance of people with disabilities when hiring new talent.

Look Closer on digital billboards in Times Square

NOD and some of the world’s most influential companies, including Anthem Inc., ConantLeadership, Diversity Inc., EY, The Hershey Company, Prudential Financial, PwC, Spectrum and UPS, are raising awareness and bringing about real change in how and who we hire. These nine companies, which together employ more than one million people and earn annual revenues topping $250 billion, have joined forces to support this movement and have pledged their commitment to advance disability inclusion within their own workplaces.

Look Closer on digital billboards in Times Square

“These companies have planted a flag and said this is an issue that is of tremendous import to them,” said NOD President Carol Glazer. “We hope others will follow their lead. They know that people with disabilities are resourceful and determined problem-solvers that have made their workplaces better.”

The multi-media campaign was unveiled in Times Square thanks to the generosity of Morgan Stanley. Their “Lights on Broadway” initiative, which provides ad space to nonprofits, brought the “Look Closer” campaign to the giant screens of their headquarters at 1585 Broadway in the heart of New York City.

NOD + Morgan Stanley staff posed in front of Look Closer on digital billboards in Times Square

Coinciding with National Disability Employment Awareness Month, the “Look Closer” campaign is highlight the 20 million Americans with disabilities who are innovative and know how to get things done—but are not employed.

“Millions of Americans with disabilities are ready to work. We need hiring and recruiting managers to look closer at their abilities and consider this largely untapped talent pool,” said Governor Tom Ridge, NOD Chairman and the first U.S. Secretary of Homeland Security. “There is reason for optimism. Today’s strong economy is forcing employers to consider talent that they might previously have overlooked. We all must ‘Look Closer’ and recognize the extraordinary talents of people with disabilities.”

NOD + Morgan Stanley staff posed in front of Look Closer on digital billboards in Times Square

Veteran Hollywood actor Robert David Hall, best known for his role as coroner Dr. Albert Robbins on the popular TV series CSI: Crime Scene Investigation, lends his voice to the campaign. Hall, a burn survivor and longtime NOD board member, said: “The car accident that took both my legs didn’t take away my abilities, nor my spirit or my creativity. I knew that I could contribute in a meaningful way, and so can 56 million Americans with disabilities. I see no reason why talented, hardworking people, who are viewed as ‘different’ should be kept out of the entertainment industry – or any industry for that matter. I am proud to lend my voice to the ‘Look Closer’ campaign.”

Learn how you and your company can look closer and increase employment for people with disabilities.

New Frontiers: NOD Corporate Leadership Council Annual Forum + 2018 Leading Disability Employers Dinner

September 25, 2018, Falls Church, VA – NOD’s Corporate Leadership Council Annual Forum, New Frontiers in Disability Employment, featured special guests, CSI: Crime Scene Investigation actor Robert David Hall, Northrop Grumman CEO Wesley Bush, DiversityInc CEO Luke Visconti and NOD Chairman Gov. Tom Ridge. 

Representatives from dozens of companies joined the evening gala to applaud the 2018 Leading Disability Employers and watch the debut video recognizing their exemplary performance in disability employment.

Plus, attendees heard from corporate and civic leaders about proven strategies and cutting edge tactics to tackle the next frontier in disability employment. Learning sessions covered mental health and the workplace, disability hiring initiatives and the quest for talent, and innovations in workplace assistive technology, and more.

The event was generously hosted by national partners, Northrop Grumman and PwC, with sponsorship support from Kaiser Permanente.

NETWORKING + DISABILITY EMPLOYMENT LEARNING SESSIONS

NOD Director John Quain with Kevin Bezerra and Marcos Ortiz, NOD
NOD Director John Quain with Kevin Bezerra and Marcos Ortiz, NOD
Rockwell Collins' George Mahoney speaking with an attendee
Rockwell Collins’ George Mahoney speaking with an attendee
Attendees seated at a table
Attendees seated at a table
EY's Lori Golden speaking with attendees
EY’s Lori Golden speaking with attendees
NOD President Carol Glazer delivering opening remarks
NOD President Carol Glazer delivering opening remarks
Corporate representative listens attentively
Corporate representative listens attentively
PwC's Brad Hopton, also an NOD Director, addresses the audience from a podium
PwC’s Brad Hopton, also an NOD Director, addresses the audience from a podium
Sign language interpreter interacts with attendeevv
Sign language interpreter interacts with attendee
NOD President Carol Glazer shares her mental health story in first panel discussion
NOD President Carol Glazer shares her mental health story in first panel discussion
Plenary Session: Beyond the “Mental Health Day” Welcoming Employees with Mental Health Disabilities: Anupa Iyer, EEOC, in conversation with Andy Imparato, AUCD; Dr. Don Mordecai, Kaiser Permanente; and Carol Glazer, NOD.
Plenary Session: Beyond the “Mental Health Day” Welcoming Employees with Mental Health Disabilities: Anupa Iyer, EEOC, in conversation with Andy Imparato, AUCD; Dr. Don Mordecai, Kaiser Permanente; and Carol Glazer, NOD.
Plenary Session: Beyond the “Mental Health Day” Welcoming Employees with Mental Health Disabilities: Dr. Don Mordecai, Kaiser Permanente; Anupa Iyer, EEOC; Andy Imparato, AUCD; and Carol Glazer, NOD.
Plenary Session: Beyond the “Mental Health Day” Welcoming Employees with Mental Health Disabilities: Dr. Don Mordecai, Kaiser Permanente; Anupa Iyer, EEOC; Andy Imparato, AUCD; and Carol Glazer, NOD.
Attendees watching plenary session on mental health in the workplace
Attendees watching plenary session on mental health in the workplace
Andy Imparato, AUCD
Andy Imparato, AUCD
Learning Burst: Tracking to Success, How PwC Quantifies the Impact of their Disability Inclusion Efforts with Scott Borchardt and Katie Curley of PwC
Learning Burst: Tracking to Success, How PwC Quantifies the Impact of their Disability Inclusion Efforts with Scott Borchardt and Katie Curley of PwC
Scott Borchardt and Katie Curley of PwC
Scott Borchardt and Katie Curley of PwC
Attendee asking question during PwC learning burst
Attendee asking question during PwC learning burst
Neil Romano, National Council on Disability, The Romano Group;
Neil Romano, National Council on Disability, The Romano Group
Keynote: In Conversation | Neil Romano, National Council on Disability, The Romano Group; William “Tipper” Thomas, Northrop Grumman
Keynote: In Conversation | Neil Romano, National Council on Disability, The Romano Group; William “Tipper” Thomas, Northrop Grumman
William “Tipper” Thomas, Northrop Grumman with Neil Romano, National Council on Disability, The Romano Group
William “Tipper” Thomas, Northrop Grumman with Neil Romano, National Council on Disability, The Romano Group
William “Tipper” Thomas, Northrop Grumman
William “Tipper” Thomas, Northrop Grumman
JPMorgan Chase's Anthony Moffa on his experience within their Autism at Work program
JPMorgan Chase’s Anthony Moffa on his experience within their Autism at Work program
Plenary Session: Disability Hiring and the Quest for Talent | James Mahoney and Anthony Moffa, JPMorgan Chase & Co.; Kim Ray, UPS ; moderated by Felicia Nurmsen, NOD
Plenary Session: Disability Hiring and the Quest for Talent | James Mahoney and Anthony Moffa, JPMorgan Chase & Co.; Kim Ray, UPS ; moderated by Felicia Nurmsen, NOD
Felicia Nurmsen, NOD
Felicia Nurmsen, NOD
Plenary Micro-Session: Assistive Technology in the Workplace | Diane Hettinger, Prudential
Plenary Micro-Session: Assistive Technology in the Workplace | Diane Hettinger, Prudential
Plenary Micro-Session: Assistive Technology in the Workplace
Plenary Micro-Session: Assistive Technology in the Workplace
Plenary Micro-Session: Enhancing the Digital Experience for People with Disabilities | Simon Dermer, eSSENTIAL Accessibility
Plenary Micro-Session: Enhancing the Digital Experience for People with Disabilities | Simon Dermer, eSSENTIAL Accessibility
eSSENTIAL Accessibility's Simon Dermer presenting on accessibility and the digital environment
eSSENTIAL Accessibility’s Simon Dermer presenting on accessibility and the digital environment

LEADING DISABILITY EMPLOYERS RECEPTION + ANNOUNCEMENT DINNER

Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer delivering opening remarks at the Leading Disability Employers' dinner
Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer delivering opening remarks at the Leading Disability Employers’ dinner
Gov. Tom Ridge introducing a sneak peak video for NOD's #LookCloser campaign
Gov. Tom Ridge introducing a sneak peak video for NOD’s #LookCloser campaign
Gov. Tom Ridge and NOD President Carol Glazer introducing a sneak peak video for NOD's #LookCloser campaign
Gov. Tom Ridge and NOD President Carol Glazer introducing a sneak peak video for NOD’s #LookCloser campaign
Keynote Session | New Frontiers in Disability Employment: Kaiser Permanente's Dr. Ronald L. Copeland introduces the panel
Keynote Session | New Frontiers in Disability Employment: Kaiser Permanente’s Dr. Ronald L. Copeland introduces the panel
Keynote Session | New Frontiers in Disability Employment: Wesley Bush, Northrop Grumman's CEO, speaks about their commitment to inclusion at work
Keynote Session | New Frontiers in Disability Employment: Wesley Bush, Northrop Grumman’s CEO, speaks about their commitment to inclusion at work
Keynote Session | New Frontiers in Disability Employment: Wesley Bush, Northrop Grumman; Gov. Tom Ridge and Dr. Ronald L. Copeland, Kaiser Permanente
Keynote Session | New Frontiers in Disability Employment: Wesley Bush, Northrop Grumman; Gov. Tom Ridge and Dr. Ronald L. Copeland, Kaiser Permanente
Keynote Session | New Frontiers in Disability Employment: Wesley Bush, Northrop Grumman; Gov. Tom Ridge and Dr. Ronald L. Copeland, Kaiser Permanente
Keynote Session | New Frontiers in Disability Employment: Wesley Bush, Northrop Grumman; Gov. Tom Ridge and Dr. Ronald L. Copeland, Kaiser Permanente
Announcing the 2018 Leading Disability Employers: Gov. Tom Ridge, DiversityInc's CEO Luke Visconti and NOD's' Carol Glazer introduce this year's winners
Announcing the 2018 Leading Disability Employers: Gov. Tom Ridge, DiversityInc’s CEO Luke Visconti and NOD’s’ Carol Glazer introduce this year’s winners
Announcing the 2018 Leading Disability Employers: DiversityInc's CEO Luke Visconti introduces this year's winning companies
Announcing the 2018 Leading Disability Employers: DiversityInc’s CEO Luke Visconti introduces this year’s winning companies
Close up of NOD Leading Disability Employer awards
Close up of NOD Leading Disability Employer awards
T-Mobile's Shellie Blakeney, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
T-Mobile’s Shellie Blakeney, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
AT&T's Susan Diegleman, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
AT&T’s Susan Diegleman, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Prudential Financial's Diane B. Hettinger, Kirsten Martinko and Sarah Keh, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Prudential Financial’s Diane B. Hettinger, Kirsten Martinko and Sarah Keh, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
The Hershey Company's Victoria Zefran, Esther Read and Ipalla G. Cooke, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
The Hershey Company’s Victoria Zefran, Esther Read and Ipalla G. Cooke, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
The Hartford Financial Services Group's Renee Johnson, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
The Hartford Financial Services Group’s Renee Johnson, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
DXC Technology's Thiagi Suryanarayanan, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
DXC Technology’s Thiagi Suryanarayanan, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Wells Fargo Monica Mitchell, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Wells Fargo Monica Mitchell, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Accenture's Dan Ellerman, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Accenture’s Dan Ellerman, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Centene’s Mary Troupe, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Southern California Edison's Raquel Morales, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Southern California Edison’s Raquel Morales, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
EY's Lori Beck Golden, Rachael Webb, Megan Varani, Samuel Cove, Katie Kummer, and Benjamin Rees, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
EY’s Lori Beck Golden, Rachael Webb, Megan Varani, Samuel Cove, Katie Kummer, and Benjamin Rees, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer

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JetBlue's Sharn Kamal, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
JetBlue’s Sharn Kamal, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Rockwell Collins' George Mahoney, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Rockwell Collins’ George Mahoney, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Anthem’s Tonya Adams, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
L'Oreal USA's Rebecca Caruso, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
L’Oreal USA’s Rebecca Caruso, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
PwC's Jason Capili, Tamara Burks and Carrie Schroeder, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
PwC’s Jason Capili, Tamara Burks and Carrie Schroeder, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Aetna's Djuana C. Beamon, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Aetna’s Djuana C. Beamon, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Dow's Jim Strunk, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Dow’s Jim Strunk, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Cox Communications' Jennifer Cobb, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Cox Communications’ Jennifer Cobb, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
U.S. Bank's Nicole Taylor, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
U.S. Bank’s Nicole Taylor, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Procter and Gamble representative posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Procter and Gamble representative posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Kaiser Permanente's Kara Aley, Marcus A. Williams, Jason Lutz and Dr. Ronald Copeland, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Kaiser Permanente’s Kara Aley, Marcus A. Williams, Jason Lutz and Dr. Ronald Copeland, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
New Editions Consulting's Cindy Ryan and Shelia Newman, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
New Editions Consulting’s Cindy Ryan and Shelia Newman, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
SourceAmerica representative, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
SourceAmerica representative, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Eli Lilly & Co.'s Mark Dresen and Stephen Fry, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Eli Lilly & Co.’s Mark Dresen and Stephen Fry, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Lockheed Martin's Brooke Thomas, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Lockheed Martin’s Brooke Thomas, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Merck's Cathy Carroll, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Merck’s Cathy Carroll, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
KeyBank's Michael O'Boyle and Luci Workman, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
KeyBank’s Michael O’Boyle and Luci Workman, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Kennedy Krieger Institute's Daniel Durgin and Tina Marie Schmitt, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Kennedy Krieger Institute’s Daniel Durgin and Tina Marie Schmitt, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
The Viscardi Center's Jennifer J. Neft, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
The Viscardi Center’s Jennifer J. Neft, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Marriott International's Myra M. Wilder, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Marriott International’s Myra M. Wilder, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Capital One's Schuyler Atkins and Laura Bailey, , posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Capital One’s Schuyler Atkins and Laura Bailey, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
General Motors' Ken Barrett, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
General Motors’ Ken Barrett, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Northrop Grumman's Wesley Bush, Kymberlee Dwinell, Sandra Evers-Manly and colleague, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
Northrop Grumman’s Wesley Bush, Kymberlee Dwinell, Sandra Evers-Manly and colleague, posing with the 2018 Leading Disability Employer award, with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer
2018 Leading Disability Employers posing with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer and Annual Forum panelists
2018 Leading Disability Employers posing with Gov. Tom Ridge, actor Robert David Hall and NOD President Carol Glazer and Annual Forum panelists

NOD ANNOUNCES THE 2018 ‘LEADING DISABILITY EMPLOYERS’

52 Organizations Recognized for their Exemplary Disability Hiring and Employment Practices

Falls Church, VA (September 25, 2018) – The National Organization on Disability (NOD) today announced fifty-two organizations that have been named 2018 NOD Leading Disability Employers™. Now in its third year, the NOD Leading Disability Employer seal recognizes companies that demonstrate exemplary employment practices for people with disabilities. This annual recognition is designed to applaud those organizations that are leading the way in disability hiring and to encourage additional companies to tap into the many benefits of hiring talent with disabilities, including strong consumer preference for companies that employ individuals with disabilities and greater employee engagement across the workforce.

The winning organizations were announced at NOD’s Corporate Leadership Council Annual Forum, New Frontiers in Disability Employment, hosted by national partners, Northrop Grumman and PwC, with sponsorship support from Kaiser Permanente.

“Employers are looking for untapped talent pools in this global economy, and people with disabilities are that new pipeline,” said NOD Chairman Governor Tom Ridge. “People with disabilities spend their lives persisting through setbacks, solving problems, and finding creative routes around obstacles. They are a rich supply of talent, at a time when talent is at a premium.”

“For more than 35 years the National Organization on Disability has served as a bridge builder to the world of employment and independence for the 57 million Americans with disabilities. We help America put ability to work.  And so do this year’s NOD Leading Disability Employers.  We thank those companies for their commitment to building a disability inclusive workforce.”

The 2018 NOD Leading Disability Employers:

View the winners’ video and learn more.

Accenture Horizon Blue Cross Blue Shield
of New Jersey
Pacific Gas and Electric
Company
Aetna Humana Procter & Gamble
Anthem Idaho National Laboratory Project HIRED
AT&T Intel Corporation Prudential Financial
Bath Veterans Affairs
Medical Center
JetBlue PwC
The Boeing Company Kaiser Permanente Rockwell Collins
Capital One Kennedy Krieger Institute SourceAmerica
Comcast NBCUniversal Lockheed Martin Stratton Veterans Affairs
Medical Center
Cox Communications L’Oréal USA Sunflower Bakery
The Dow Chemical Company Marriott International Syracuse Veterans Affairs
Medical Center
DTE Energy Mayo Clinic TD Bank
DXC Technology Merck T-Mobile
Eli Lilly and Company Moffitt Cancer Center U.S. Bank
EY New Editions Consulting The Viscardi Center
General Motors Northrop Grumman Wells Fargo & Company
The Hartford National Security Agency  
The Hershey Company Old National Bank  

 

The NOD Leading Disability Employer seal is awarded based on data furnished by companies in response to the NOD Disability Employment Tracker™, a free and confidential assessment that benchmarks companies’ disability inclusion programs in the following areas:

  • Climate & Culture
  • People Practices
  • Talent Sourcing
  • Workplace & Technology
  • Strategy & Metrics

While the Tracker is confidential, organizations may opt to be considered for the NOD Leading Disability Employer seal. Responses are scored, taking into account both disability employment practices and performance. Scoring prioritizes practices that are associated with increased disability employment outcomes over time, and companies receive additional points based on the percentage of people with disabilities in their workforce.

To be considered for the 2019 NOD Leading Disability Employer seal, companies must complete the Disability Employment Tracker during the qualifying window.

The Disability Employment Tracker™ was developed by NOD, in partnership with the National Business and Disability Council (NBDC).

Campus to Careers’ Job Fair Attracts a Crowd of Hiring Employers and Students with Disabilities in Boston

On September 17, 2018, NOD’s innovative pilot Campus to Careers, in partnership with Work Without Limits, hosted a career fair with over 25 hiring employers and attracting dozens of students with disabilities. Held at The NonProfit Center in downtown Boston, MA, college students and graduates with disabilities had an opportunity to network with major employers and learn more about current job and internship opportunities.

Employment experts provided educational sessions to discuss topics critical issues for students with disabilities pursuing meaningful careers. Raytheon‘s Erin Mary Ackerman presented on “Avoiding the Resume Black Hole” sharing tips to ensure students’ resumes get seen and “Developing Your Personal Brand Using Social Media” to maximize job leads. Brian Forsythe of the University of Massachusetts addressed the “Impact of Work on Public Benefits.” Attendance was overcapacity, with learning sessions garnering standing-room only crowds.

Special thanks to our Campus to Careers employer partners: Boston Children’s Hospital, Deloitte, JPMorgan Chase & Co.Partners HealthCare, PwC, Raytheon and Spaulding Rehabilitation Network.

Get Involved:

Students and recent graduates with disabilities in the Boston-area and employers looking to tap into talent with disabilities to fill critical talent vacancies are invited to learn more at NOD.org/campus-to-careers.

Presenter speaking to a packed room in front of a projection screen

Staff at a table registering attendees.

 

 

Presenter speaking to a packed room in front of a projection screen

 

 

Lawsuits Soar over Inaccessible Websites

The number of website-accessibility lawsuits this year may surpass those in 2017 by 30 percent.

By: Carol Patton | August 14, 2018

Accessibility disability computer icon

Employers are getting slammed with more Americans with Disabilities Act lawsuits this year, mainly due to a rise in suits regarding non-ADA-compliant business websites.

Seyfarth Shaw recently completed its mid-year analysis of ADA Title III lawsuits, projecting that if they’re filed at the current pace, they will exceed those filed in 2017 by a whopping 30 percent.

Plaintiffs filed 4,965 federal ADA Title III lawsuits during the first six months of 2018 compared to 7,663 for all of 2017. So far, California has the most lawsuits (2,155) followed by New York (1,026) and Florida (882). Of those, 1,053 involved non-ADA-compliant business websites compared to just 814 throughout last year.

Among the reasons behind the escalation is that several court decisions in New York ruled in favor of the plaintiffs, that inaccessible websites violate the ADA, explains Kristina Launey, a partner at Seyfarth Shaw.

“That emboldened attorneys in New York to say we have a far better chance of winning,” she says. “More attorneys and plaintiffs started seeing the vast number [of lawsuits] filed and thought it was a business model they wanted to pursue.”

Title III of the ADA is regulated by the U.S. Department of Justice. Back in 2010, Launey says, the federal agency planned on developing compliance guidelines for private employers but never followed through. (The DOJ declined to comment for this story.) Meanwhile, she says, the Trump administration has pushed the pause button on this regulatory effort, which created a “Wild West” environment that prompted an avalanche of lawsuits.

“But these lawsuits are pushing the concept that you’re not providing equal employment opportunity if your website is not accessible,” she says, explaining that unlike the past, applying for jobs happens online versus in an HR office. “That’s one big thing that many HR execs are being forced to pay attention to.”

According to a survey of nearly 200 employers conducted by the National Organization on Disability in May, 81 percent of respondents have a plan for improving disability inclusion practices, such as making recruiting, onboarding and training processes accessible to people with disabilities.

“When you look at it from a compliance perspective, you limit your ability to develop the value proposition around why being compliant is important,” says Felicia Nurmsen, managing director of employers services at NOD. “It’s really an important signal to both prospective employees and your own workers—that the company is welcoming people with disabilities.”

While federal contractors and government agencies are legally required to make digital applications accessible to individuals with disabilities, she says, private employers with 15 or more employees are only “obligated” to do so under ADA. Still, she asks, why would HR ignore a potential labor market that also represents $3.9 trillion in disposable income?

Companies are taking action but still have a long way to go, she says.

“Disability inclusion is at an early stage in its evolution,” says Nurmsen. “Companies that build accessible websites to help court talent with disabilities will improve the overall employee experience.”

The rising numbers of Title III lawsuits doesn’t really surprise David Raizman, co-chair of the national disability access practice group at Ogletree, Deakins, Nash, Smoak & Stewart law firm.

He points to the first web-accessibility business case against Target Corp. The National Federation of the Blind notified the retailer in 2005 that its website was not accessible to blind or visually-impaired consumers. Since Target wouldn’t commit to taking any action, according to the Web Accessibility Initiative, the NFB sued the company the following year, alleging that it was discriminating against people with disabilities in “places of public accommodation”. In 2008, the class-action suit was settled.

Seven years later, he says, the DOJ filed a pair of briefs in federal court in Boston saying that despite the lack of federal website regulations, employers were still obligated to make their website accessible to the disabled.

“The Justice Department’s opinion was quite valuable and tipped the scales quite significantly in favor of those saying the website needs to be accessible now,” says Raizman. “Lawsuits are not saying websites are completely inaccessible, they’re saying that certain portions of websites are inaccessible.”

Meanwhile, employers can take their cue from Web Content Accessibility Guidelines developed by the Worldwide Web Consortium in the late 1990s. While some criteria may be considered vague, Raizman says it’s still important for companies to observe them. At the very least, he says offer alternatives, such as a job application or employee benefits hotline, and make your website compatible with screen reading software used by visually impaired people.

Either way, he says HR needs to work with IT, marketing, and others involved in the company’s website, to find out what’s been done or going to be done—especially in HR areas like careers, benefits and employment opportunities. Then create a long-term compliance plan.

Likewise, employers can also receive assistance from The Partnership on Employment and Accessible Technology, which is funded by the Department of Labor.

By just starting the process, Raizman says, “you at least can go into a court of law and say, ‘Your honor, we’re on our way toward compliance.’

“Get the different parts of the business that control the website to build this into their future plans even if they’re not going to stop everything and fix it today,” he says. “Don’t give up.”

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